Growth of Indian BPO Industry

BPO industry is a fastest growing Industry. By 2012 BPO industry can achieve assets of up to $50 billion, but the company need more investments both in infrastructure and education by the government If the BPO industry attain $50 billion assets, it can appoint two million staffs and offer more jobs for them.Inorder to push the assets up to $50 billion, Indian government has to play a great role. Indian companies spend a lot on in -house training because the education system in India does not have the direct links with the BPO industry, said Raman Roy, chairman and MD of Quattro.

BPO Industry has launched a Data Security Council, a self regulatory body headed by Mr.Shyamal Gosh as its chairman. It will ensure data privacy to the BPO industry. NASSCOM started training centers in Bangalore, Mumbai and Pune to train the police in cyber crime investigation. This also a part of the growth of this industry.BPO also launched National Skills Registry to ensure the verified database of the human resource in the BPO sector.

The vast growth of BPO industry has changed the face of Indian youth. The growth of call center has resulted in the cultural and economical development in the society. They offered more career option to the youngsters and it helped them to improve their knowledge, personality and make them to face any challenges in life. It also helped them to understand foreign culture, language and accent as it serve the foreign countries.BPO offers high salary and the employees can earn Rs.10, 000 to 15,000.This high salary attract everybody to work in BPO sector. So they will get more man power. This man power is the reason for the vast growth of BPO industry.

BPO has a major role in boosting India's economical status. IT sector contribute more to the economic growth of India. The growth in the contribution shows a rise from 1.2% - 5.4%.It is very clear that BPO Industry has a major role in developing economic status of India. Even though BPO Industry faces more challenges, it has contributed largely for the economic growth of India.