BPO Industry

BPO industry has made a drastic change in India. For the last few years the country has been growing in its social, economic and political region with the strong influence of information technology and globalisation.The vast development of this Industry is due to the liberalization of telecom in 1994.In the early 1990's only India became familiar with the BPO industry. But now India has been highly influenced by the BPO Industry.

The various services provided by the BPO Industry are,Telemarketing,customer care, Technical support,Insurence and Data processing,Interent etc.Industry is recruiting immense number of employees in all these fields and offers high salary to them. As a result more people are attracted towards this Industry. This man power is one of the reasons for the growth of Industsry.BPO call centre has emerged largely in every nook and corner of the country with lots of job offers.Nowadys all call centers became an addiction to the youngsters, as an easy way of earning.

Apart from offering jobs, company offers good working enviorntment, excellent benefits and attractive salary. Due to these factors all the youngsters are coming forward to join in call centers. This helped them to become self reliant and inculcate the habit of earning. More over the training offered by the company to develop their product knowledge, communication skill, personality has also made some change in attitude and thinking. It helped them to improve their personality and communication skill.

Employees can develop their knowledge depending on the fields they are working for and it helps them to improve their technical knowledge .As all the companies are serving the foreign countries, it helps them to learn foreign languages and understand their culture. To a certain extent this culture influenced their life and made a drastic change in their life style. This new out look of life help them to live under any kind of circumstances. As a result they can easily face any harsh and hard realities of life. In fact the emergence of BPO industry has made drastic changes in Indians life.